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FAQS

The Avalon Organics® brand is pleased to provide responses to questions concerning products and practices. Below is a list of frequently asked qustions. Visit the Contact Us page for any additional enquiries.

Quality, claims & certifications 

EWG VERIFIED™ means the product:
Meet's EWG's strictest criteria for transparency and health;
Avoids ingredients that authoritative health bodies have flagged for potential health concern;
Has labeling that fully discloses its ingredients; Uses adequate preservatives; Is free of contaminants;
and Uses a manufacturer that follows good manufacturing practices.

All Avalon Organics® products are certified to either the NSF/ANSI 305 Standard for Personal Care Products Containing Organic Ingredients or the USDA NOP Organic Standard. The Avalon Organics®  brand believes in ethical and sustainable agriculture and business practices, including organic farming, and sources certified organic ingredients whenever possible. All organic ingredients found in Avalon Organics® products meet all federal requirements for organic ingredients in food products and are noted in our ingredient lists. These ingredients are certified by organizations including Quality Assurance International (QAI), Vermont Organic Farmers, Oregon Tilth and other respected third party organic certification agencies.

The NSF/ANSI 305 Standard is the American National Standard for Personal Care Products Containing Organic Ingredients. This standard establishes the materials, processes, production criteria and conditions required for a personal care product to be labeled "contains organic ingredients". Under this standard, all products must contain a minimum of 70% organic content. The remaining 30% or less non-organic content has gone through rigorous evaluation by scientific panel and must not be available in organic form.

The USDA NOP Organic Standard is an organic food standard. Because the NSF/ANSI 305 Standard was established specifically for personal care products, it recognizes and evaluates the particular processes and ingredients that are critical to personal care product effectiveness. Select Avalon Organics® lip balms are certified to the USDA NOP Organic Standard.

Yes, all Avalon Organics® products are made without GMO ingredients.

Yes, all Avalon Organics® products are made without Microbeads.

The Avalon Organics®  brand does not test products or ingredients on animals, plus our ingredient suppliers meet the same criteria of no new animal testing. The Leaping Bunny logo found on Avalon Organics® labels is an outward symbol of this commitment.

The Leaping Bunny logo is an internationally recognized symbol for cruelty-free cosmetics, personal care and household products. In 1996, eight national animal protection groups banded together to form The Coalition for Consumer Information on Cosmetics (CCIC). This organization created and administers the Leaping Bunny Program, a cruelty-free standard for companies producing cosmetic, personal care and household products. The Leaping Bunny Program provides the best assurance that no new animal testing is used in any phase of product development by the company, its laboratories or suppliers.

Occasionally it is impossible to feature the Leaping Bunny logo on a product label due to space restriction. However, all Avalon Organics® products are cruelty-free and fall under the Leaping Bunny Program.

All Avalon Organics® products are certified to the NSF/ANSI 305 Standard for Personal Care Products Containing Organic Ingredients or the USDA NOP Organic Standard. This means that all Avalon Organics® products contain at least 70% organic ingredients. In addition, they are manufactured using materials, processes, production criteria and conditions that have been approved by either NSF or the USDA.

All Avalon Organics® products contain cruelty-free and 100% vegetarian ingredients. Avalon Organics® products contain no meat or by-products of animal killing. Avalon Organics® products also exclude all cruelly obtained animal ingredients, even if the animal is not killed. Avalon Organics® formulators limit the use of animal products to ingredients that are deposited by and have no future benefit to the animal, such as beeswax.

Avalon Organics® products are formulated without parabens, phthalates, synthetic fragrances, artificial colors, harsh sulfates, formaldehyde, triclosan, methylisothiazolinone, propylene glycol, aluminum, mineral oil, petrolatum, oxybenzone, nano-particles, DEA, MEA or TEA, PEGs and PEG derivatives, ethoxylated ingredients associated with 1,4 dioxane, formaldehyde donors or GMOs.

All Avalon Organics® products are vegan with the exception of four lip balms which are vegetarian and contain organic beeswax. Avalon Organics® products do not contain meat or by-products of animal slaughter. All cruelly-obtained ingredients are also excluded, even if the animal is not killed.

All products with a biodegradable claim have been tested by an accredited third party laboratory in accordance with industry standard methodology for biodegradability claims. All formulas meet the required organic carbon to CO2 conversion rate necessary for Biodegradable Certification.

Shelf life varies from product to product. Please consult the Open Jar symbol on packaging to determine how long a product will maintain its freshness after it has been opened. An Open Jar symbol with "12M" indicates that a product will maintain its freshness for 12 months after it is opened assuming normal use.

While there may not be anything wrong or unsafe once a product has passed this time frame, The Avalon Organics®  brand formulators can no longer be certain the brand’s strict standards of quality are satisfied and request that you no longer use the product.

formula questions 

Product details are included on each product page. Click on the ingredient list link on an individual product page to review detailed ingredient information for each item. Sometimes the ingredient list found on a product may be different than the website when a recent change in the formula has occurred. The ingredient list on a physical product will always be reflective of the formula in the package. For more information about specific ingredients, please visit the glossary on our website.

It is recommended that you carefully review the ingredient list of any product you use to determine if it is acceptable to your needs.

Our shampoos and bath & shower gel formulations were reformulated to remove Sodium Coco- Sulfate, a gentle, coconut-derived sulfate surfactant and replaced with an alternative, plant-based, non-sulfate surfactant. Avalon Organics strives to consistently deliver on consumer needs, as well as current market trends – the new Sulfate Free formulations result in a minimal reduction in viscosity vs. prior formulations containing Sodium Coco-Sulfate, while providing the same cleansing result as the existing formulations. Overall, Avalon Organics continues to deliver an organic certified, efficacious product experience that is rooted in the best nature has to offer.

Packaging 

Using sensible and minimal packaging made with recycled and recyclable materials is very important to The Avalon Organics®  brand, so many of Avalon Organics® products are packaged in bottles made from 100% post-consumer resin. Packaging and processes are regularly reviewed looking for opportunities to reduce the brand’s environmental footprint. For Avalon Organics® brand plastic containers, please refer to the recycle symbol and handle accordingly. Cardboard packaging can be recycled along with other chipboard and cardboard materials.

Purchasing 

Please use the store locator on The Avalon Organics®  website to find the closest retailer or feel free to order in third party website listed on Avalon Organics® website.

By applying the filter, Avalon Organics® products can be searched by district and by product. It will show the products available in different stores.

Unfortunately, at this time Avalon Organics® brand is unable to offer samples of products through the website.